Log in to Hotmail –
Ideally with the account you have a question on, but any account will do.Click on Help, in the upper right corner of the Hotmail page.
Click on View other Help suggestions or contact us near the bottom of the left hand side of the resulting page.
Select Other –
Contact MSN Hotmail in the Category drop-down list.Fill out the contact form.
I don’t know how quickly Hotmail Support responds to messages posted there,
but it’s the only way in I’ve found so far.
How do you prevent Hotmail error from this happening in future.
- Don't use free email accounts for anything important. It's not worth it. If your free email account and all the information in it went away tomorrow, would that be a problem for you? If so ... move now.
- Choose good passwords. It's tough given the number of accounts and passwords we all need to remember, but the fact is choosing a hard-to-guess password and changing it regularly are important steps you can take to avoid someone stealing your account.
- Remember your secret answer. I'm kind of surprised I even have to say this, but when you create an account that asks you for a secret question and answer, don't treat it lightly. It doesn't have to be true, just make sure it's something you'll remember in a year or two when (not if) you have a problem.
- Don't use "remember me" when logging in. At least, don't use it unless you're positive it's safe. If someone else walks up to the computer (be it in an internet cafe, or in your bedroom or office) and "remember me" is selected, they can now login as you without knowing your password. And then they can change your password, locking you out of your own account.
No comments:
Post a Comment